- Advanced knowledge of retail operations.
- Knowledge of retail practices and procedures, including personnel policies.
- Mathematical skill to calculate and interpret data using percentages, ratios, averages, and medians.
- Skill in operating various office equipment, such as personal computer, calculator, facsimile, and copy machine.
- Skill in operating various machines typical in the retail setting, such as cash register, credit card machine, and gas pump console.
- Must have a valid drivers license as well as vehicles current registration and insurance.
- Written communication skill to compose written performance feedback, memos, and reports.
- Oral communication skill to communicate with customers, co-workers, vendors, and business contacts in a courteous and professional manner.
- Interpersonal communication skill to negotiate agreements favorable to the Company, reconciling differences to arrives at acceptable solutions.
- Ability to read, analyze, and interpret documents, such as procedure manuals, reports, and correspondence.
- Ability to develop and administer an expense budget for a single profit center.
- Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
- Ability to provide a high level of customer service by answering questions, providing accurate information, and responding to requests on a timely basis.
- Ability to support other employees by being directly responsible for improving information, services, or support other employees need to do their jobs.
- Ability to persuade others to a course of action by instructing, convincing, or influencing through professional guidance using logic and example.
- Ability to follow store policies and procedures during emergency situations.
- Ability to plan and schedule activities over several months, including regular review and coordination of activities required for implementation.
- Ability to develop new ideas and approaches for the creation of new methods, systems, policies or services.
- Ability to define problems, collect incomplete and difficult to obtain data, establish facts, and draw valid conclusions.
- Ability to work effectively with periodic guidance and review by upper management. Precedents, professional standards, and general Company practices are utilized.
- Ability to make daily bank deposits.
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